Privacy Policy

Our Commitment to Your Privacy

At HCW Hollywood Concrete, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using our website or services, you agree to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us when you request a quote, contact us, or use our services. This may include your name, email address, phone number, property address, and details about your project. We also collect information automatically when you visit our website, such as your IP address, browser type, and pages visited.

When you fill out a contact form or request a quote, we use a third-party service to process your submission. That service may collect additional information according to their own privacy policy. We only collect information that is necessary to provide you with our services and respond to your inquiries.

How We Use Your Information

We use the information we collect to provide you with quotes, schedule services, communicate about your project, and improve our services. Your contact information allows us to respond to your inquiries, send project updates, and follow up after completion. We may also use your information to send occasional updates about our services, but you can opt out of marketing communications at any time.

We analyze website usage data to understand how visitors interact with our site and to improve user experience. This helps us identify which information is most helpful and how we can better serve our customers. We do not sell or rent your personal information to third parties for marketing purposes.

Information Sharing

We do not share your personal information with third parties except as necessary to provide our services or as required by law. We may share information with trusted service providers who assist us in operating our website, conducting our business, or serving you. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

If required by law, we may disclose your information in response to legal process, to protect our rights or property, or to ensure the safety of our customers and employees. We may also share information in connection with a business transfer, such as a merger or sale of assets, but will notify you of any such change.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. We use industry-standard security practices including encryption for data transmission and secure storage systems. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of your information.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience and gather information about how our site is used. Cookies are small files stored on your device that help us remember your preferences and understand site usage patterns. You can control cookie settings through your browser, but disabling cookies may limit some website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by HCW Hollywood Concrete.

Your Rights

You have the right to access, correct, or delete your personal information. If you would like to review what information we have about you, request corrections, or ask us to delete your data, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. Even if you opt out of marketing messages, we may still send you important information about your service or account.

Children's Privacy

Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act including the right to know what personal information we collect and how it is used, the right to delete your information, and the right to opt out of the sale of your personal information. We do not sell personal information to third parties.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised date. We encourage you to review this policy periodically. Your continued use of our website and services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us: